What’s the benefit of a map if it crashes? – Fort Worth Zoo - Official App Review

Downloaded the app after seeing a note on the website. I figured it would enhance our experience while at the zoo. After exploring the features ahead of time the only purposeful use case for the app would be to access the map and the pinned insights on the animals. Unfortunately, the map is worthless since multiple attempts to use it causes the app to crash each time. The additional insights are the exact same information from the website. No self guided tour, videos, or anything inherent to an enhance (digital) experience. Stick with a paper map and use their website if you’re looking for additional animal insights. It’s sad to see money was spent and Spark Creative didn’t deliver any benefits to the visitor’s experience.
Review by JacqueyEwokey on Fort Worth Zoo - Official App.