Monitor and sock do not connect to app – Owlet Review

We’ve had this owlet for over a month now and only once has it connected to the app. I emailed and support said a fix was close and would be out in Jan. February is near and still no fix. It’s frustrating not being able to turn off the base from my phone if I’m bot able to get to it quickly. It’s frustrating for new parents not to be able to monitor their newborn. Please fix soon.
Review by snsiller on Owlet.