Doesn’t work with my iPhone 11 Pro Max & DEH-S4120BT – Pioneer Smart Sync Review

I called customer support, they blame Apple. Well, my phone connects via Bluetooth fine to the radio. It’s the app that doesn’t work. It worked fine before iOS 13. I don’t understand how companies have access to the beta versions of iOS for so long in advance, and when updates are released, they blame Apple. Fix your code in your app with the beta versions prior to release. It’s unacceptable to blame after the fact. You would have known months ago it didn’t work with the beta versions. UNACCEPTABLE! For a company this big and old, get your act together. UPDATE:App works fine if you connect via USB. But who wants an extra cable attached. Bluetooth, still NOT working. Even after the new “supported” iOS 13 update. Does anyone test this app before release?! UPDATE: 1/24/2020. Just got a new update for this app. All the problems I have had still exist. I CAN NOT connect through this app. I CAN connect to the radio via Bluetooth with the iPhone 11. Since iOS 13, this app has never worked for me. Everything works as it should, but this app. It’s NOT Apple fault. No help from Pioneer, no support given when call. Just finger pointing to Apple. I regret buying this radio, and never will buy Pioneer again. I purchased it over a competitor for this app integration. I so regret it now.
Review by DANDERSON72 on Pioneer Smart Sync.