Unable to accept return of GBG Jeans – HSN Shopping App Review

I purchased GBG Jeans for my daughter in August for a Christmas gift. I was unaware that Christmas shopping at HSN does not start until September 21st. Shame on me for getting a head start on Christmas gifts. I returned the gift to HSN right after Christmas sine they did not fit my daughter stating too small and requesting a credit on my HSN credit card. On 1/23/2020 HSN returned the jeans to me with a check off form letter stating purchased over 30 days. I am very upset and I think HSN needs more personal customer service then a check off form. So now I have a $51.00 pair of jeans that my daughter can’t fit in and I can’t use. Sometimes a company needs to ask more questions why a return was not within 30 days. So because of a $51.00 jeans, HSN has lost a loyal customer. Shame on HSN.
Review by dgc118 on HSN Shopping App.