Failure so far – BMW Connected Review

Purchased an X7 4 months ago and immediately attempted connected setup. After first working with BMW geniuses (many) and graduation to many BMW assist calls, the app can’t locate the car, provide 360 view, much less anything else - it’s frozen in the non working state that existed months ago. Have had “advanced tickets” issued by BMW assist with the promise of calls to come in 3-5 days - never received any calls. Not sure that BMW follow up are any more than a hoax.
Review by plainolddad1 on BMW Connected.