Not great any more. – Vonage Business Communications Review

Ever since I installed iOS 13.3 I am missing calls! In the past it didn’t matter if I was using the app or my phone I could toggle between them by putting one call on hold. But now if I’m on a call in the app and my phone rings the option to place a customer on hold and answer my cell is not there. It only gives me “decline or end/answer”. Also if I’m on an in app call and place it on hold I can’t make a call from my cell anymore. So know I’m missing calls or inadvertently hanging up on customers when my technicians call me. Please repair! Before this issue I would have gave this app 5 stars. It was great now it’s almost useless. 1-22-2020. Updated to 3 stars because of the response. When it gets fixed it will be 5 stars.
Review by Big Dave1973 on Vonage Business Communications.