Criminally deceptive payment experience – Asana Rebel: Get in Shape Review

I wouldn’t be able to comment on whether the content is good, or not. Why? I paid for the annual subscription. It worked for a bit, then for some reason when i was asked to log back in, the app sends me through an infinity loop of pure aggravation. When i select a workout, i’m taken to a subscription screen despite having already purchased a plan. So, in order to proceed, i select one of the plans and a pop-up informs me that i already have a subscription. I am well aware of this, thanks. I click ‘OK’ and select a workout and am then taken through the same sequence of screens. When i try to resolve the matter through the site, after filling out the form and clicking on ‘Submit’ i receive an error message about some issue with the Captcha which at no point appeared in the workflow. I try resolving the matter with Apple only to be told that their role is that of transaction enabler—contact the publisher. In the end, I believe their backend system is broken, poorly conceived, poorly maintained, or deliberately fraudulent by design. Realizing that i’ve spent more time dealing with this nonsense than actually using their app to work-out, I will simply absorb the initial cost and waste no more time with this publisher. My advice to all reading this: don’t fall into the same trap that i fell into.
Review by Kim Pierro on Asana Rebel: Get in Shape.