Vault Disappeared – Norton Password Manager Review

I have been a norton customer for several years and always relied on their products for PC and iOS security. Then I decided to try the password manager to make stronger passwords for all my accounts. So I spent a lot of time creating my vault and it all worked seamlessly with the Chrome extension on Windows and the iOS app at first. Then one day, I logged in on the Chrome extension and received a message saying “no vault detected.” I also tried to log in via iOS app and received an “error while communicating with server” message and no vault access. I called support - no initial help and no call back. I re-installed and accepted every subsequent update with no success. All of my passwords are gone along with other notes I had saved to the vault. Find another solution. UPDATE 12/29/19: So I responded to the developer with detailed info on my issue and have still no response for over 5 weeks. Zero support and my vault is still inaccessible. Do not use this app or trust any Norton product to keep your data secure. UPDATE 1/20/20: Still radio silence from Norton. Fool me twice, I’m uninstalling and cancelling all Norton services.
Review by RocketSauce on Norton Password Manager.