Best in class but room to improve – Wink - Smart Home Review

What Wink does, it does well. For my set of devices (Hue, Lutron, MyQ, Sonos, Rachio, Ring, Various Sensors, Sirens, Wink Relay Control Panels, Nest—if you enabled before Google took away the ability), there is no better alternative. With a small team, I understand why they do not support every device they could contractually support (e.g. the Lutron Caseta fan controller) immediately after it’s release. I’m sure it’s just as frustrating for their team, as it is for us, when a manufacturer drops off or stops doing what they need to do to function on the platform. Most of the negative reviews on this app are from people on the receiving end of such changes, outside of their control. I have reserved optimism that Wink will grow again, because they’re in a unique position to do so, they cannot rest on their laurels, because neither can their user base. I started this review by mentioning there is no better alternative—I just hope they realize that can change overnight.
Review by Drujon on Wink - Smart Home.