Angel watching – Hum: GPS Family Locator Review

My wife was driving in a state other than our own. She was visiting an old friend and returning home when she had a major accident. The first thing she did was to call me. She was scared and hurt. She called me before anyone even approached her car. Within seconds of answering her call I heard the HUM Customer Care person come over the HUM device and said they have received an indication that the vehicle was in a wrack. My wife answered she was. The operator asked if she was hurt. She answered she was. The HUM operator immediately contacted emergency services and gave her location on the Interstate she was driving on and described to them the injuries my wife had indicated she was suffering. The Operator than asked my wife if she should call her listed emergency contact. In this case I was already on her cell phone listening in. Within a minute (really) I heard the sirens and the operator told my wife those were for her. The emergency responders were speaking to her very quickly after that. They learned that she had me on the phone and gave me directions to where they were taking her. I could not be more grateful to both the HUM system and the staff behind it and the emergency responders. Keep up the good work HUM and THANK YOU!
Review by Mac Friendly on Hum: GPS Family Locator.