Constant bugs in app – ADT Go Review

App will not refresh on phone location if battery is drained on phone. My son constantly drains his phone’s battery, and the app will just stay on “out of battery” status until I check in on the app from his phone. Location sharing visibility via iPhone apps is not an issue because of this, so not sure why ADT Go app can’t pick up the phone location automatically once it is back on. Also, deleted location and tried to add again but app won’t let me. Back and forth with tech support yielded only a “we’re working on it” response, but no new update for app for over 2 months now.
Review by texmexlcdr on ADT Go.