Pretty, but terrible – SharkClean Review

It’s a great looking app. But actually using it is awful. If I start my robot from the app, it takes several minutes for the controls to update. The timer starts, but the app still says the robot is docked. There’s no way to start cleaning in a specific mode. You have to start in normal mode, wait for the app’s interface to update, which again can take several minutes, and then you can change cleaning modes. Quiet time just doesn’t work. If the robot is schedule to clean during the quiet time, it ignores it completely. Pressing the clean button on the robot puts it in normal mode even if it’s during the quiet time. The only way to actually clean in quiet mode is to select it from the app after cleaning has started. It used to work. But it doesn’t lately. The early 2018 version of this app was way better. That one wasn’t great either. But at least it worked. This didn’t add any new features. It’s just an updated UI with worse functionality. I just bought my robot vacuum last year. It was Shark’s top of the line at the time. Based on the experience of the robot frequently getting stuck on flat, wide open walls, crossing over the magnetic strips, and then having to use an app that has gotten worse over time, I don’t trust Shark’s ability to make anything good for this product line.
Review by Cade89 on SharkClean.