Doesn’t Work – HP Sprocket Review

I got the Sprocket 2 in 1 for Christmas and it immediately didn’t work. I tried for several hours to get it to work and googled everything and nothing works. Right when I turn it on, it immediately starts blinking red, which means it’s in an error state right when I turn it on. When I try to print, it says that the lid is open and I have redownloaded the app, restarted my Sprocket, and tried updating it and nothing has worked. I was extremely excited to get this as a gift, as I have read so many good reviews, and I am so annoyed and frustrated with my Sprocket, especially since it was expensive. If anyone has anyway to help me please let me know, but as of now, it definitely do not recommend. My sister also got one and hers is doing the exact same thing, so it isn’t just mine.
Review by Laila Shutes on HP Sprocket.