How do I access this pain in the neck site? – House Beautiful Magazine US Review

I have an active magazine subscription but apparently can’t access the app. Because of this I went to the app’s subscription site and bought a year of what I thought was just the digital access. However, when I went to make a new account, the site won’t allow it saying that I am already a subscriber. Go figure. Unfortunately I have no password so can’t get any of the digital magazines and there is no password reset tab. Ridiculous!
Review by Old doc on House Beautiful Magazine US.