Abysmal for 4yrs – GameStop Review

0/5 if possible. I write this as a former employee and as a consumer. I’ve used this app across (4) models of phone: Samsung Galaxy s6, iPhone 6, 6+, and 8+. Even using it on my in-store iPad the dependability of it was about 60-70%. This thing is a car crash in slow motion. About as bad as the main site prior to its overhaul in late 2017. While prettier and faster, it still can only cover up just how bad it is. Pros - The only functionality that’s consistent on the app is bringing up a digital version of your card to be scanned at checkout and the occasional coupon redemption/scan. Cons - GC redemption at checkout via the app is spotty. Only sometimes shows deduction of amount from total, whether products are digital, physical, or a mix. - Website caps GC redemption at (2) cards but on app you can do (3) at least. There’s no cutoff notification. - When logging in it doesn’t remember anything you set up previously, such as preferred console, preferred store, etc. There’s no point in setting that up. - Instead of actually loading current deals sections in-app, it sends it to safari or your browser of choice. If you try to add additional filters at that point, it botches the deals listing and throws in everything that can fit the selection. - Promotional images aren’t even applied properly on some slides, so it looks poor graphically. - Certain pop-up notifications that happen at the bottom of your screen have no visible close button. You end up reopening the promotion in safari several times before you can actually close it. These are all just things I found just reinstalling it THIS MONTH. Over the past 4 years? I’ve lost count. I give credit to devs for working as hard as they do to keep up with corporate’s constant bombardment of crap, especially during the holiday season. But honestly? Save yourself the headache and screenshot your Pro card or add it to Apple Wallet. Same goes for your coupons. That’s all that the app is good for. You’d also have an easier time using the website than trying to utilize a mobile tire fire. It’s the lesser of two evils.
Review by Mathias_Cronqvist on GameStop.