Can’t login, and can’t contact support without logging in – Healthgrades Care Organizer Review

Tried logging in to rate a doctor. First the app demanded to be updated. Ok, sure. Then I logged in. Well, tried to. Said I didn’t exist. So I tried the Facebook login, which they don’t use anymore so I had to create a password. So I did. And got an “unknown problem occurred” error when attempting to login. So I tried to create a new account. Except I couldn’t because the email / user ID already exists. So I created a new new account. Which worked just fine until getting the same useless “unknown problem” message. So I tried contacting support. Clicked the “signup/login issues link. Which took me to a page stating that, get this, I have to log in to even see the help site. Are you freakin’ kidding me? Waste of an hour.
Review by The Notorious t.i.g on Healthgrades Care Organizer.