Cannot use Apple Pay nor major credit cards – Shell US & Canada Review

I have been trying to use Chase Pay and Apple Pay with this app for the last several months but the app does not successfully process the transaction successfully. I get a declined message every time no matter which payment method I choose (even Apple Pay). I reached out to support and have been trying to get this resolved since July 19’ and today it’s still not resolved as of December 19’. Support is slow to respond (days/weeks between communications) and asks repetitive questions. For months of having this issue and I’m fed up. An example of a good mobile gas app would be Exxon.
Review by Michael Tarleton on Shell US & Canada.