Doesn’t save text messages – T-Mobile DIGITS Review

The app freezing. Text messages were not coming or going. I forced the app to close, and it did not fix the text message feature. I was told that the text messages were backed up to the web version of digits, so I thought I could delete and reinstall the app safely to troubleshoot. To my dismay the text message threads were gone! No backup to the web app version either. There is no warning that the app only saves a tiny amount of text messages. The Tmobile rep lied about text message backup to the web app version. I lost all the text messages that mattered the most.
Review by EverBella2019 on T-Mobile DIGITS.