Not sure what the point of this app is – Xfinity Mobile Review

I figured this app would be a good way to reach customer service, since that’s the only feature in this app, but don’t bother. The text service is awful, unless you like waiting 20 minutes for each response. It’ll take you an hour before you even get started. I gave up after 40 minutes of getting nowhere and being ignored, and now I wonder: what’s the point of this app? Online chat is far better.
Review by c.moff on Xfinity Mobile.