Tells me my 2.4GHz router ain’t 2.4GHz – MyDyson™ Review

I can’t even start this app Get Started process. My Netgear Nighthawk R700P router is top quality and it is unacceptable that I can’t get it to work. Actually it’s unacceptable that I have to go into my router settings at all to manually split my 2.4 and 5Ghz networks (instead of letting my router do it automatically), but I did that for this app. Connected to the 2.4 network only, the app immediately says my Wi-Fi network doesn’t work. No troubleshooting, no refresh, no retry. Thanks a lot for the help. Now all I have is a normal air freshener that doesn’t tell me my air quality history. Apparently this means no dyson items will ever work for me? Any help would be appreciated.
Review by Teradyl on MyDyson™.