Don’t rent with this company at all. – Maven – Car Sharing Review

I do not recommend this at all. I was reported smoking when I never smoked in my entire life. I did not even noticed any kind of smell while renting the car. I called and asked. I was told due to policy I cannot do anything. How can I let them know immediately if I didn’t noticed anything? I asked what time the cleaning crew came to clean it. I was told they cannot release that information. Like really???? You can’t just say it’s cleaned 9am of Jan 2nd? I am not even asking for anyone’s information but you can’t even tell me when a car was being clean? Due to policy, I cannot go forward in investigating what happened. I do not know what happened in between the time I dropped off the car and when they cleaned the car; however, this isn’t right for me. These are literally cars parked outside in the open, so people be careful if you guys decide to rent a car from here. You’re running the risk of anything can happen. I would not try this again. I liked it at first for the fact that it was an emergency that I had to rent a car immediately, but beyond that I don’t feel secure with this company.
Review by knrid on Maven – Car Sharing.