Charged and NO access to anything – StoryChic - IG Story Templates Review

I completed the 3 day free trial and was charged upwards of $19 for an annual subscription only to find out that NOTHING is accessible. I go on the app and am not even recognized as a subscriber. I have no where to log in. It wants me to complete yet another free trial to be charged YET AGAIN. It gives you the option to “restore your purchase” and mine repeatedly fails. Complete waste of money. Apple won’t refund me. I’ve contacted support as well requesting a refund, still waiting to hear back. I’m not sure which is more frustrating - the fact that this auto subscription was so expensive and leads to nothing or that they are trying to get me to pay AGAIN.
Review by Yonce_7.11 on StoryChic - IG Story Templates.