They are dishonest! – SecureTeen Parental Control Review

In august I purchased this for my three kids iPhones after asking all of my questions directly to the support before purchasing. They knew I wanted it for all three iPhones. After purchasing it I was told that only one iPhone license was covered. So I told them I wanted a refund and would have to go to another company because I needed all three iPhones monitored. They said they would process my refund. I kept following up month after month and getting the run around about my refund being processed. Then in October I get an email that said now they have the capability for more than one iPhone license. I told them I already went with another company and wanted my refund immediately. Then I get an email stating the following: “Dear Customer, Since you have purchased this license from App Store, so there is no option for us to refund it from our end. It's customer driven, so kindly check and follow instruction of below mentioned link in order to get refund:” So I had to wait over two months for them to send me a link for me to get my refund. They could have told me this in August. This is absolutely unacceptable business practice. They were giving me the runaround on purpose until they could get more than one license.
Review by M3TKC on SecureTeen Parental Control.