Bad service, bad experience – Good Uncle Review

Got the $8 credit for being one of the first drexel students to download the app and I got the buffalo Mac and cheese for $11. They sent the message saying they were on the way. Once they arrive, they said I have 5 mins to pick up my order or they would leave. 3 mins into this I get a call saying that I wasn’t there in 30 secs the guy would leave. I got there in time and got my food. Went back to my room to eat and the food was drowning in the buf/cheese sauce. It was pretty bad and the next morning having to run to the bathroom and got sick. I had to call off work. The next day I got an email from them askin if I would provide them with feedback on the app. I logged onto the app and was in a chat with customer service and they said “customer service responds within 5 minutes of the sent message” it’s been over 50 minutes with no response. Not likely to try this place again or recommend. Awful app and service
Review by iantrinos70 on Good Uncle.