Disappointing customer service – Juggle - Babysitting & More Review

We were really excited about this app/service. Unfortunately our babysitter no showed and (1) we didn’t get any communication from juggle after the fact, and (2) didn’t have the option to leave a review indicating she didn’t show up and instead the app recorded a last 24 hr cancellation. When we hired her we saw that in one of her reviews she had a 1 star for last 24 hr cancellation, and now I’m wondering if she no showed for them too but it just wasn’t reported.
Review by SWL768 on Juggle - Babysitting & More.