Ridiculous – Guardian Connect US Review

I upgraded my phone from an iPhone 6 (doesn’t update to iOS 13) to the iPhone 11 because I was having system crashes. Well evidently the app doesn’t work with iOS 13 whenever I called about the app not working the lady asked if I called apple and had the most up to date software (obviously I do I purchased my phone yesterday at the apple store) and whenever she finally got in contact with someone else they told her to tell me to call apple back and have them downgrade my software and if I didn’t want to do that to call and order an insulin pump instead. I just got this CGM 4 days ago. I do not have interest in an insulin pump quite frankly if I did it wouldn’t be a Medtronic one. Why is it so difficult to update an app? And yes I asked if there was an update that was coming to work with iOS 13 and she said they don’t have a plan for that at this time and they are trying to work on making the app better but if it works out they have no idea when it is going to be out.
Review by JustYourAverageTeenager on Guardian Connect US.