Needs a lot of work and better communication – Apple Music for Artists Review

I don’t dislike Apple Music as a platform, I think it’s easy to use and it’s a reliable source of streaming. The problem of this app lies in the problems i’ve had with getting support. First off, when i uploaded more music after a few months it created an entirely new artist page, leaving me with one artist page with my EP, and one with 2 singles. I asked them to merge this which took about 2 weeks (mind you it says 5 business days max). Now, you’d think this is where the problem ends but no. Now instead of having access to one page and not the other, i didn’t have access to my artist account at all. i’ve reached out to them and still have yet to get a response. it’s been another 2 weeks. Finally, when i did ever have access to the artist page, it was very stingy about a picture of my full band, square cropped, and fitting into the frame, so i could never even customize my own page. I think it has great potential to be more user friendly but i don’t expect the change any time soon, it was easier when it was just a website.
Review by Cole .J on Apple Music for Artists.