My last review was deleted re-writing – Uber Freight Review

I have been using Uber freight for awhile. Started out good. Convenient way to book loads. Some paying fairly well. However last week I booked an appointment got my pick up fine. Went to deliver at Walmart D.C. my appointment on app said 9:00 got there early at 6:00 to be told my Walmart my appointment was for 21:00 not 9:00 and somebody had made a mistake. Immediately called Uber to get things straightened out. Hours later no response. Called multiple times. Went to the D.C. and got a number for them and eventually was able to do their job and set up a new appointment for myself for 15:00. Tried to get detention for this load and was denied even though my appointment according to Uber freight was for 9:00 and I didn’t get unloaded and gone until 16:50. I thought this was a one time thing. So I book another load yesterday two picks one drop. I got my first pick no problem. Send one I get to facility an hour early for my Monday appointment at 20:00. They could find an appointment for my appointment number that day. After a few hours of digging and searching they found my appointment it was for Thursday at 20:00 three days later according to the facility. In between all this had been calling Uber all night and day. Haven’t had anything resolved until today Tuesday around noon. Got a new appointment for 21:00. Did get compensated this time. However not sure it it accounts for using my reefer at -10 for all this time and now getting put back in my schedule for a day. Very frustrating experiences. Am so apprehensive of booking loads with them again now. Bummer because it started out alright. Was nice to have them as supplemental and booking 24 hours.
Review by ownerop13 on Uber Freight.