Unreliable – My Verizon Review

The app has proven month after month to be unreliable for self service. When you add a data boost the app recognizes that you’ve done so, but it doesn’t show up. The CSRs you call in to complain to can see that you have added data, yet they’re powerless to do anything to actually get it loaded into your account. This company is asking customers to self service their accounts, I’m fine with that, when it works!
Review by Rkr_Grl on My Verizon.