They must be kidding – BMW Connected Review

I just got off the phone with (BMW) connected assist. The response was “oh yes it’s an ongoing issue we’re trying to work on it as we speak”. They must be kidding. This is been an ongoing issue since I purchased my car last year. At this time, I have followed all the directions that the customer service folks suggested and I feel like a dope. Clearly they know it’s not gonna work. So I jumped through their hoops and I still have nothing. The app says my car is about 40 miles away from where I am. What happens if it’s stolen and I check to see where it is? There’s got to be some liability to this. Somebody please help
Review by LindaElson on BMW Connected.