Worst app and customer service in history. – foodora Norway: Food delivery Review

I ordered food via this app and the ETA kept changing between 10 minutes and 45 minutes. I tried to contact customer service to see what was going on, but the chat app told me there were 19 customers ahead of me. I waited only to be disconnected form the chat because of inactivity. No option to call them. I ended up having to drive to the restaurant to pick up my food myself. The restaurant was also trying to contact Foodora to no avail. I’ve since asked for a refund for the driver’s tip (the one that never showed up) and till today no answer from Foodora. Don’t download!
Review by Jorn S. on foodora Norway: Food delivery.