Poor service – Fidelity Investments Review

I called the customer service, your app is a known problem for being slow, glitchy and just not working and I was even suggested to use the site instead of the app by the customer service representative I spoke to. If this is a known problem why is it not being fixed?! Simple. It’s called laziness and people just not wanting to do their jobs correctly. I will no longer ever try to do any sort of business through fidelity, for a company handling your money I feel like their app/website should actually work correctly and flawlessly bc if I have a problem just trying to make an account, there’s probably going to be bigger problems. Good job on losing a customer you nvr had due to poor customer service/ a poor online system.
Review by f1xx ltt on Fidelity Investments.