First time app ordering - review: it stinks. – Tiff's Treats Review

I’ve loved Tiff’s Treats cookies for a long time. Always great product. Fast service. Warm cookies create happy people. With the push to use the app, I downloaded it and tried it out. It stinks. I’m a competent tech user and found the app navigation terrible. I wanted a Tiffa trio and box of cookies special. And wanted 2 of them. Should have been easy. Couldn’t complete the order - received no indication of the problem. Had to order online through the website (also has poor navigation on a phone). Using Chick-fil-a app a lot. You should look at what they do. They do it right.
Review by SageAgent on Tiff's Treats.