Complex with terrible support – Mailchimp Email Marketing Review

Mailchimp is a great however, underdeveloped idea. Using the interface is quite complex. Their support team is undertrained although they mean well. Everything I have working properly through Mailchimp for my organization was done by myself, trial and error with a hint of luck. May I suggest: 1. Getting serious about training your support staff 2. Teach your staff to pick up the phone, screen share or at minimum attach screen shots or videos 3. Create video tutorials to address a myriad of issues with your services. YouTube users do a better job for free and that’s embarrassing...
Review by MrMarcosMiranda on Mailchimp Email Marketing.