Unreliable, Terrible – Chegg eReader Review

I bought an e-textbook off chegg. I study and work on my iPad Pro and in order to read the textbook better you must download this app. I can’t even access my account or textbook from this app because it makes you login through safari as soon as you open the app, then, the app freezes at that point and won’t let you log in. To make the experience even worse, i called customer service to submit a claim about this issue, and they said they would contact the developer to fix this bug. It’s been a week since and the app still doesn’t work. I’m very frustrated that I even bought my school e-textbook with chegg. Extremely disappointing, and does not work at all. Poor customer service for not doing anything about it and taking the issue seriously too.
Review by kayleeyv on Chegg eReader.