Good place to meet real women app support horrible – Ouyi - Chinese Dating Review

I paid for a month subscription I did meet some quality people for the most part but I received support emails in chinese with no way to translate and I’m in the USA which I presume is a big target market for you! your translation function within the app works well within the app when you don’t have to constantly log out of each chat to have it translate timely. I made a few suggestions and stated I may not return and my account was locked out some customer service- very sad for folks that are getting $20 a month from a VIP membership. I’ve never seen someone in any business ever act in such a manner such is life with this pay monthly or per message love search! I’d also like to add I did verify with a valid drivers license so you not allowing me access to delete my information should be a big red flag for others out there this is not the first review I’m seeing with “paid” customers saying they are locked out for no apparent reason mine seems to be because I decided to wait to renew a subscription so I could weigh if it was worth getting all these annoying messages in a bottle that I kindly made a suggestion about to the developer or team of folks here and even sent screen shots total waste of my day to show where support is sending me chinese response with no way to translate. I think for the cost it’s not too bad but come on if you want to retain customers or even have some that may return someday this is bad business practice especially when you have a lot of folks personal info on your servers. I will be contacting apple support for your lack of proper help and response and for the pure fact I can’t access my info anymore to completely delete my information ! This is a huge problem these days.
Review by DJSUN1 on Ouyi - Chinese Dating.