Course not shown after purchased – Udemy Online Video Courses Review

Purchased this course yesterday morning. Waited until yesterday afternoon when I received the iOS receipt which meant Udemy received the money. So there should be no reason why I still couldn’t start this course. But it’s still display as in purchased! I chatted with the online customer service but he said it wasn’t his problem to fix and would forward my case to another group, then closed the dialogue window left me there being shocked. Also they don’t have a phone number to call, isn’t this the most basic service? Just don’t get it..Just now, almost 2 days after I paid for this course, received an email asking which course I paid for. Replied with a screenshot and hope it will be available next morning. Literally the worst service ever received in US. With the great content, Udemy can surely do better on its customer service.
Review by jojulubbi on Udemy Online Video Courses.