Unable to Login – Lorex Secure Review

I purchased the system with hopes of using my app. I read the reviews while the app downloaded and hoped I wouldn’t encounter any of the recent issues mentioned. Unfortunately, I am not able to log into the app but I can on the website. I’m not sure how to add my device either. I see complaints about this so I am giving 3 stars, being optimistic that technical support will listen to the users and restore a properly functioning application for its intended purposes.
Review by  on Lorex Secure.