No Gems on Update Poor Customer Service – Rise of Castles: Fire and War Review

I have requested help about a glitching problem that anyone has yet to get back with me. Also they say free 200 gems with update I have updated 3 times for the gems and yet to receive them as well. Not a bad game until you get to level 12 castle or so then you will Have to spend money to keep playing as players that pay will raid your castle faster than you can save resources.
Review by Tango97ch on Rise of Castles: Fire and War.