Can’t Select ZERO Stars – Avis - Car Rental Review

Literally, this is the WORST app and Avis has correspondingly the WORST customer service I have experienced in the past 10 years. This Avis app cannot understand that I am in the middle of an existing reservation that I want to extend. Also, when I attempt to login with my Amazon account, apparently I did not give Avis the appropriate permissions to access Amazon. However, no one at Avis (and according to customer service they have NO APP TECH SUPPORT...???) can help resolve the issue. None of six representatives were able to assist. There is also no prompt that explains HOW to allow Avis and Amazon to communicate in they way they need to so the apps work together. I am beyond frustrated with this app, Avis Customer Service, and Avis as a company in general. I’m going back to Enterprise!!!
Review by GristRox on Avis - Car Rental.