App doesn’t work – Chegg eReader Review

Really upset and annoyed. This app does not work. I purchased to ebooks then was prompted to download eReader app. This app just shows a loading symbol when I log in. I called customer service and the girl was nice but nothing was fixed. They just reset my password and said they “put a ticket in” but was told there’s no way for me to know if it’s fixed. I’ve been trying for over a week and the app still does not work. If the app does not work I will be getting a refund and taking my business elsewhere, as an app is critical when buying an Ebook. The browser version is not user friendly as the book only cover half the screen so I have to zoom in. I hope the makers of this app see this and do something about it.
Review by emm220 on Chegg eReader.