Poor support on app and super high parking fees – JUMP – by Uber Review

I rode the bikes with my son for the first time while on a trip to Seattle. We picked up the bikes in a parking lot in Discovery Park and returned them to the exact spot. After we locked the bikes it said they were in a no parking zone and we would be charged a $25 fee each if we didn’t move the bikes. The app didn’t show where an actual parking area was for them, and you couldn't exit that screen. We tried moving one bike around, and it said the same thing. There was no support on the app and no way to find out where we could park them. So we got charged $25 each in addition to our $6 ride. Utter fail, Uber, and I’ll never use these bikes again!!
Review by J132425 on JUMP – by Uber.