? Avoid ?These ?Products – Harmony® Control Review

Upgraded Harmony home to the Harmony 950 for Christmas 2018. Stopped working completely July 2019 - further, the ir end got extremely hot. Hub configuration "died", too - it is unable to remove the dead remote and unable to reconfigure the hub as it dead-ends trying to connect the dead remote. Logitech's app gives you no way around this. Reloading the software is useless unless you create a new email address (it prompted me to log in, then dead ended again). Support links on logitechs website do nothing until you allow unfettered cookies and disable pop-up blocking (Bing). Help desk attempted to reroute me to a reboot cycle that's failed repeatedly. Harmony products are a great idea ruined by glitchy firmware, poorly designed software and dreadful customer service.
Review by Yen4Geneva on Harmony® Control.