Useless – AT&T Mark the Spot Review

This app is designed to collect diagnostics info including geo location about the AT&T cellular network, supposedly to help prioritize improvements in problem areas. The need for such an app should make it obvious how unreliable AT&T service is. While identifying problem areas sounds like a great idea, in reality there has been absolutely no perceptible improvement in network performance in the areas I’ve been reporting for at least 5 years. Specifically, AT&T cellular network is inoperable during morning and evening peak hours along the Metro-North New Haven line between Grand Central Terminal and Stamford. The app reports a known issue in the area, then later in the day reports the problem was resolved. But of course, this is only because utilization dropped, and the problem returns during the next peak hour because nothing was actually done to increase network capacity. Reporting problems with this app is a useless waste of time. If I paid my monthly bill as unreliably as AT&T provides cellular service, the only calls I would be getting would be from collection agencies.
Review by WilliT on AT&T Mark the Spot.