Not working – Plann: Preview for Instagram Review

I switched to Plann desktop after they emailed me and suggested that, but since then my phone app is having issues and it won’t recognize my user name so I can’t use it. I have been emailing them repeatedly but haven’t been getting a reply or solution, so basically I am paying for something that I can use. It’s a good app when it works, but it just hasn’t been working for the last week or so. I wish they would at least respond and stop ignoring this
Review by AnnaMyrha on Plann: Preview for Instagram.