Can only change channel – XFINITY TV Remote Review

Unable to adjust anything other than channel change. X11 resist broken and they told me to use this, there is no ok button so I can’t get the screen to clear. Stuck watching tv with “do you want to delete now” screen in the foreground. Can’t fast forward or rewind or pause, etc. very frustrating considering we are relatively new customers. Remote is new within the year and just stopped working out if the blue.
Review by Ny ok on XFINITY TV Remote.