Nowhere to get any support – Skype for Business Review

I need this for my job. I have been trying to set this up for nearly a month. We have 2 IT departments and both are befuddled why it won't work. All settings are correct yet I can't coordinate with the "Developer" to get to the root of the issue. VERY POOR CUSTOMER SERVICE YET AGAIN FROM MICROSOFT.
Review by ktkruszka on Skype for Business.