No online issues on new app since 3/2019 – People Magazine Review

I can no longer access online issues with the new app. Latest issue is from 3/2019. The app wants me to pay for issues since then. I have tried several times to log into the app and link my account with my email using the app’s instructions and still no access to issues newer than 3/2019. Today I tried to log into the app and cannot get past the login screen. Very disappointing. I expect online access since I’m paying for it. Sent email to App Support but have not heard back. Please help. Thank you.
Review by No Online Issues since 3/2019 on People Magazine.