Great until the item isn’t available – Publix Delivery & Curbside Review

Convenient and occasionally super fast but I once checked the map during delivery to see how close they were and I watched the driver stay in the same place on a road that was opposite the direction of the store and my home for over ten minutes. Did he go home for a while before bring my stuff? I don’t know but usually I get a better person. My only complaint about the app is I hate that I choose a replacement ahead of time and the shopper doesn’t use that information. I constantly have to check if I need to tell them the replacement again. And if the replacement isn’t available you get a refund instead of an opportunity to replace again.
Review by Sherlockssister on Publix Delivery & Curbside.