Good game, faulty service – Star Trek Timelines Review

I have been playing ST:Timelines for over a year, as a free to play game, and have enjoyed the process of slowly building my fleet & crew. That is, until last week. I had upgraded my iPhone & wiped clean the old one, but had neglected to reopen the game prior to that action, in order to retrieve my password. As a result, when I downloaded the game into my new iPhone, it didn’t recognize me & started me off at the very beginning of the game. I opened a support ticket & i initially began a dialogue, which basically informed me that I could recapture my old game stats by logging into my account. As I mentioned earlier, this was exactly my problem. So, I contacted again & explained again the problem Since then, radio silence. Very disappointed.
Review by Hydyvkv on Star Trek Timelines.